Forums/Tips & Tricks

A screenshot's worth a thousand words

Cynthia Closkey
posted this on November 30, 2010, 22:49

Sometimes it's easier to show the problem than to describe it. Sending us a screenshot along with a description of what isn't working can help us diagnose what's going on and see what you're seeing.

The Grab Utility that's included with the Mac operating system is fine for screenshots. To use it, open a Finder and go to Applications > Utilities > Grab.


On a PC, use the Print Screen utility to capture your current screen, then paste the image into an image editing program to trim away what you don't need. Here's how:

Or, with either kind of computer, you can use Snagit from Techsmith. I've been using it for a few weeks and love how I can add notations, circles and arrows, and more to highlight exactly what I want to show. (I used Snagit to make the picture of the Grab icon above, in fact!)

Do you have any other great screengrab tools that you find helpful?



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Mike Vereb
Foxburg Inn

We bought snagit about a month ago. Looking forward to using it.

December 1, 2010, 15:34
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